Galaxy Book5 Pro 360 (16", Core Ultra 7, 16GB)

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*Copilot+PC experiences will not be available on Galaxy Book5 Pro 360 at launch. Expected to be available via future update. Timing may vary by device and region. Availability is dependent on Microsoft's release schedule. See aka.ms/copilotpluspc.**Image is simulated. Samsung account login may be required to use certain Samsung AI features. Some function availability may vary by device model.

Meet the Galaxy Book5 Pro 360 - our most capable Galaxy AI PC yet. Flex your productivity on the go with the power of the latest Intel® Core™ Ultra processor Series 2, delivering boosted performance for AI-accelerated experiences. Conquer tasks and create like never before while staying charged with an all-day battery.¹˜⁴.

*Users must link their Samsung Galaxy device to their Windows PC through ‘Link to Windows’ on phone and the Microsoft Phone Link App on PC and follow the set-up prompts, including being signed into the same Microsoft account. Some mobile apps may restrict content to be shared on other screens. Some related features and availability Galaxy AI features may vary by device. Samsung account login may be required for certain Samsung AI features. Samsung does not make any promises, assurances or guarantees as to the accuracy, completeness or reliability of the output provided by AI features. Galaxy AI features provided by Samsung are free. Future releases may include features that are offered on a paid basis. Different terms may apply for AI features provided by third parties.

2-in-1 design. Flex to work, flip to create

Galaxy Book5 Pro 360 puts a spin on daily productivity with its 2-in-1 convertible design. Weighing in at 1.69kg with a sleek Grey finish, it's your versatile companion for hustles on the move.

Galaxy Book5 Pro 360 in Gray is standing folded like a tent, facing slightly right with Goodnotes app open onscreen and S Pen touching the screen. Galaxy Book5 Pro 360 is open, facing back left with the Samsung logo visible on the top cover. A top view of another Galaxy Book5 Pro 360, open and facing forward with a blue and green wallpaper onscreen. Galaxy Book5 Pro 360 has thickness of 12.8mm and weighs 1.69kg. Galaxy Book5 Pro 360 in Gray is standing folded like a tent, facing slightly right with Goodnotes app open onscreen and S Pen touching the screen. Galaxy Book5 Pro 360 is open, facing back left with the Samsung logo visible on the top cover. A top view of another Galaxy Book5 Pro 360, open and facing forward with a blue and green wallpaper onscreen. Galaxy Book5 Pro 360 has thickness of 12.8mm and weighs 1.69kg.
*Thickness, weight and colour availability vary by model, configuration and country.**Screen image simulated for illustrative purposes.

Supercharged performance. Unlock your AI experience

Transform the way you work and create with AI-powered experiences on Galaxy Book5 Pro 360. The NPU capable of up to 47 TOPS combines with the blazing-fast Intel® Core™ Ultra processor Series 2 to deliver robust AI performance — a total game changer for your PC productivity.

*CPU and GPU specifications vary depending on country or region.**Screen image simulated for illustrative purposes.***Copilot+ PC experiences are coming. Requires free updates when available. Timing varies by device and region. See aka.ms/copilotpluspcs”****NPU performance vary by processor. Intel® Core™ Ultra 5 and Intel® Core™ Ultra 7 support 40 TOPS and 47 TOPS respectively.

Stay powered with all-day battery¹˜⁴

Get the power to keep going all day — with a long-lasting 76Wh (typical) battery for up to 25 hours of video runtime. Take a break as you top up your laptop with 35% charge in just about 30 minutes using a light and compact charger that even works with your other Samsung Galaxy devices.

Dynamic AMOLED 2X. Your creations displayed brilliantly

Bring your artistic vision to life on the breathtaking 16-inch display. Marvel at the crisp details in high resolution with bright and vivid colours, smooth scrolling and onscreen motion, and reduced blue light emission for eye comfort.

*Screen image simulated for illustrative purposes. **Screen size is measured diagonally as a full rectangle without accounting for the rounded corners. Actual viewable area is less due to the rounded corners.***Blue light emission is reduced compared with conventional LCD displays.

Anti-reflective cover glass. Dazzling views at any angle

Experience a clear view of your favorite content with less distractions thanks to Corning® Gorilla® Glass with DX. Corning’s glass technology decreases the amount of unwanted reflections and glare, helping onscreen visuals to remain crisp and legible from different angles and particularly in brightly lit environments.

Galaxy Book5 Pro 360 is placed on a desk, folded like a tent and facing front with an image of a house interior shown in full screen. There are some reflections and glare on the onscreen image. Galaxy Book5 Pro 360 is placed on a desk, folded like a tent and facing front with an image of a house interior shown in full screen. There are some reflections and glare on the onscreen image.
Galaxy Book5 Pro 360 is placed on a desk, folded like a tent and facing front with an image of a house interior shown in full screen. There are less reflections and glare on the onscreen image thanks to Corning Gorilla Glass with DX. CORNING logo is shown. Galaxy Book5 Pro 360 is placed on a desk, folded like a tent and facing front with an image of a house interior shown in full screen. There are less reflections and glare on the onscreen image thanks to Corning Gorilla Glass with DX. CORNING logo is shown.
*Screen image simulated for illustrative purposes. Actual UX/UI may vary.**Corning® Gorilla® Glass with DX, complements the legendary toughness of Corning® Gorilla® Glass to deliver both antireflective optics and improved abrasion resistance. Corning’s glass composite enhances display readability through a 75% improvement in front surface reflection, versus standard cover glass, and increases the display contrast ratio by 50% with the same display brightness.

Touchscreen with S Pen. Tap to get creative

Create works of art intuitively using your fingertips or the included S Pen on the touchscreen of Galaxy Book5 Pro 360. Write, draw and navigate with responsive multi-touch gestures and fine-tune details across your projects with the accurate S Pen.

*Screen image simulated for illustrative purposes. Actual UX/UI may vary.**Adobe product screenshots reprinted with permission from Adobe.

Big woofers. Deeper sound

More than 2x larger than before, the 38mm Big woofers on Galaxy Book5 Pro 360 amplify low frequency sounds to deliver deep, rich bass for an immersive soundscape. Surround yourself in your favorite beats and stay in the groove with the upgraded quad-speaker system.

*The quad-speaker system on Galaxy Book5 Pro 360 features two woofers (5W max each) and two tweeters (3.3W each).**Galaxy Book5 Pro 360 features 38mm big woofers compared to the 18mm woofers on Galaxy Book4 Pro 360.

Wi-Fi 7. Full speed ahead

Surf, stream and share content on the fly with the lightning-fast speed of Wi-Fi 7. Go from uploading creative works online to enjoying your favorite shows in an instant with ultra-low latency and better reliability.

*Wi-Fi 7 network availability may vary by OS version, country, market, network provider and user environment. Requires optimal connection and a Wi-Fi 7 router.

Precise touchpad. Plenty of ports

Navigate easily using the touchpad with adaptive palm rejection — control your taps with precision thanks to palm monitoring on the subdivided palm area, reducing the chance of accidental touches. Plus, connect what you need dongle-free with versatile built-in ports, including HDMI, USB-A, microSD slot and two Thunderbolt 4 ports for rapid data transfers.

Samsung Knox. Pro security. Anti worry

Safeguard your system with premium security from Samsung Knox. A dedicated security chip in the hardware is designed to shield your device in real time. Protected all around, your laptop's critical system data can stay safe from potential threats and breaches.

*Image simulated for illustrative purposes. Actual UX/UI may be different.

AI experiences are coming

*Copilot+ PC experiences are coming. Requires free updates when available. Timing varies by device and region. See aka.ms/copilotpluspcs”

Link your phone. Unleash Galaxy AI on PC

Connect your smartphone to your PC via Phone Link to access recently viewed webpages or launch up to 5 mobile apps right from your laptop. Use smart features like Circle to Search with Google, Note Assist and Chat Assist from your Galaxy smartphone and get an expanded view on the big screen of Galaxy Book5 Pro 360.

*Users must link their Samsung Galaxy device to their Windows PC through ‘Link to Windows’ on phone and the Microsoft Phone Link App on PC and follow the set-up prompts, including being signed into the same Microsoft account. **Link to Windows is preloaded on select Samsung Galaxy devices. PC (Microsoft Phone Link App) requires Windows 10 or above. Microsoft Phone Link recommends Samsung Galaxy device to be on the same Wi-Fi network as the PC. ***Some mobile apps may restrict content to be shared on other screens. Some related features and availability Galaxy AI features may vary by device.****Samsung account login may be required for certain Samsung AI features.*****Samsung does not make any promises, assurances or guarantees as to the accuracy, completeness or reliability of the output provided by AI features.******Images simulated for illustrative purposes. Sequences shortened. Actual UI may be different.*******Galaxy AI features provided by Samsung are free. Future releases may include features that are offered on a paid basis. Different terms may apply for AI features provided by third parties.

The connected power of Galaxy

Seamlessly pair and control Galaxy devices

Nearby devices lets you connect and operate your Galaxy devices in an instant. Open the menu on Galaxy Book5 Pro 360 to link devices with a simple drag-and-drop, then launch intuitive features such as Multi Control and Storage Share between your phone, PC and Tab all from one connectivity hub.

*To use the Nearby devices feature, phone, tablet, or PC must be signed into Samsung account, Wi-Fi and Bluetooth must be enabled, and the following conditions must be met.
- Galaxy phones and tablets: One UI 7 or higher
- Galaxy Books: The Nearby devices app needs to be installed from the Microsoft Store. Samsung Settings 6.0 or higher. Samsung Continuity Service 1.13 or higher
**Discoverable devices:
- Galaxy phones and tablets: One UI 7 or higher required for full functionality. If your phone or tablet has One UI 4.1.1 or higher and Continuity Service 1.2.27 or higher, only limited features are available.
- Galaxy Books: Samsung Settings 6.0 or higher. Samsung Continuity Service 1.13 or higher
- Samsung TVs (released in 2016 or later), Smart monitors, and projectors: Must be turned on and must have been connected to the phone/tablet at least once using Smart View or DeX.
- Galaxy Buds, Watches (Galaxy Watch4 and above), fitness bands, and Rings: Must be paired with the phone using Bluetooth. Galaxy Buds must be removed from the case or the case must be opened.
***Feature availability may vary by region and device model.

Storage Share. Explore files across devices

With Storage Share, enjoy the freedom of using the storage on your phone and PC as one. Browse photos and play videos stored on your phone, edit mobile content and import it in your projects directly on your PC — no file downloading required.

*Each device must be signed in to same Samsung account and must have both Wi-Fi and Bluetooth turned on. Requires updated Galaxy phones and tablets with One UI 7 or higher and kernal version 5.15 or higher and Galaxy Book2 or later(Intel) and Galaxy Book4 or later(Arm) and Samsung Smart TV models including U8000 and above released after 2025.
**Feature availability may vary by region and device model.

Use your phone as a connected camera

Upgrade your video calls from standard laptop webcam to stunning clarity using your Samsung Galaxy smartphone as a connected camera. Connect seamlessly to your Galaxy Book5 Pro 360, switch between front and rear cameras to find your angle, and enjoy a high-quality picture with enhanced effects in Galaxy camera.

*To use phone as a connected camera service, users must link their Samsung Galaxy device to their Windows PC through ‘Link to Windows’ on mobile devices and the Microsoft Phone Link App on PC and follow the set-up prompts, including being signed into the same Microsoft account. PC (Microsoft Phone Link App) requires Windows 11 22H2 or above, Support Camera effect with OneUI 6.0 or above. Microsoft Phone Link requires Samsung Galaxy device to be on the same Wi-Fi network as the PC. Some related features may vary by device. **Screen image simulated for illustrative purposes. Actual UX/UI may be different.***Galaxy S24 Ultra and Galaxy Book5 Pro 360 sold separately.

It's all under control with Multi Control

Manage your creative projects with flexibility across devices with Multi Control. Use your Galaxy Book5 Pro 360's keyboard with a mouse to navigate through content on your smartphone, Galaxy Tab, Samsung TVs or Smart monitors. Drag and drop or copy and paste text, images and files between devices to put your ideas together.

*Each device must be registered with a single Samsung Account and connected to the same Wi-Fi network.**Multi control requires updated Galaxy phones and tablets with One UI 5.1.1 or above and Galaxy Book series devices released in 2021 or later with Samsung Settings v1.5(Intel) or Samsung Settings v3.3(ARM) and 2024 TVs or 2024 Smart monitors.***Some functions(such as Copy & Paste or Drag & Drop) may not be available when using certain device models and apps.**** Feature availability may vary by region(e.g. not provided in People's Republic of China).*****Screen image simulated for illustrative purposes. Actual UX/UI may be different.******Galaxy S24 Ultra and Galaxy Book5 Pro 360 and the mouse sold separately.

Two screens are better than one

Get an instant dual-monitor experience with your Galaxy Book5 Pro 360 and Galaxy Tab side by side. Launch the Second Screen app from your laptop with just a click, then use Extension or Duplicate mode to rearrange your tablet's screen, or go vertical with Rotation mode.

*For a better experience, both devices must be signed in to the same Samsung account.**Available on selected Samsung Galaxy Tab models only, including Galaxy Tab S9, Tab S9+, Tab S9 Ultra, Tab S9 FE, Tab S9 FE+, Tab S8, Tab S8+, Tab S8 Ultra, Tab S7, Tab S7+, Tab S7 FE and Tab Active4 Pro with One UI 3.1 or later versions installed.***Available on Samsung Galaxy Book series devices with Windows 10 2004 OS or later version installed. Some additional functions are supported only on Samsung Galaxy Book series devices.****Some apps may not support this feature for content protection purposes.

Quick Share. File transfer at your fingertips

‏‏‎ ‎

Share your inspiring concepts and finished masterworks to other Samsung Galaxy devices in a flash via Quick Share. If you need to send something more personal, the private sharing feature protects your sensitive data by encrypting it with blockchain technology.

*Available on devices with One UI 2.1 or above, with Android Q OS version or higher installed. Bluetooth Low Energy and Wi-Fi connection are both required for Quick Share. Supports Galaxy Books, including Qualcomm-based PCs released in 2020 and later, and Windows PCs with Intel Bluetooth/Wi-Fi from other manufacturers. (OS: Windows 10 2004 version or higher, Bluetooth driver: Intel 22.50.02 or higher, Wi-Fi driver: Intel 22.50.07 or higher). Number of devices Quick Share can share to at the same time may vary depending on the Wi-Fi chip hardware of the sharing device. Actual speed may vary depending on device, network condition and user environment. The transferable type, number, capacity and expiry date of files, as well as the number of simultaneous file shares in Private Share may be limited.
1. Typical value of battery capacity tested under third-party laboratory condition. Typical value is the estimated average value considering the deviation in battery capacity among the battery samples tested under IEC 61960 standard. Rated (minimum) capacity is 73.9Wh.2. Based on results from internal lab tests for local video playback time conducted by Samsung. Tested with results from a pre-release version of the device using inbox 65W charger under settings (1080p video playback from video files stored on the device's local storage, player-Windows video players (Media Player, Movies & TV, Films & TV) with full screen, brightness-150nits, wired earphone with default volume, airplane mode on, keyboard backlight off) without connection to Wi-Fi or mobile network, measuring the time until the device is discharged to 2%. Battery life varies significantly depending on settings, network environment, usage patterns and other factors. Actual charging speed may also vary depending on the actual usage, charging conditions and other factors.3. Battery capacity and amount of charge after a 30-minute charge vary by configuration.4. The inbox charger and data cable are USB Type-C.

Specifications

  • Windows 11 Home (Samsung recommends Windows 11 Pro for business)

  • CPU

    Intel® Core™ Ultra 7 Processor 256V (P-core Up to 4.8 GHz 12 MB LLC Cache)

  • GPU

    Intel® Arc™ 140V GPU (8GB)

  • GPU Type

    Shared

  • NPU

    Intel® AI Boost

  • Size (inch)

    16.0"

  • Resolution

    2880 x 1800 (WQXGA+)

  • Type

    Dynamic AMOLED 2X, Anti-Reflective

  • Touch Screen

    Yes

  • Pen Support

    Yes

  • Memory Capacity

    16 GB

  • Memory Type

    LPDDR5X (On Package)

  • Storage Capacity

    1 TB

  • Storage Type

    NVMe SSD

  • Number of Storage Slots

    1

  • Colour

    Gray

  • Form Factor

    Laptop

  • Speaker

    Quad Speakers

  • Smart Amp

    Yes

  • Sound Effect

    Dolby Atmos®

  • Mic

    Dual Array Digital Mic

  • Camera

    2.0 MP

  • Wi-Fi

    Wi-Fi 7, 802.11 be 2x2

  • Bluetooth Version

    Bluetooth v5.4

  • HDMI

    1 HDMI 2.1 (Supports 8K@60Hz, 5K@120Hz)

  • USB

    2 Thunderbolt™ 4, 1 USB3.2

  • External Storage Support

    MicroSD

  • Earjack

    1 Headphone out/Mic-in Combo

  • Keyboard

    Pro keyboard with Numeric key

  • Keyboard Backlit

    Yes

  • Touchpad

    Clickpad

  • PEN

    S Pen

  • TPM

    Yes

  • FingerPrint Reader

    Yes

  • Battery Capacity (Wh, Typical)

    76.1

  • AC Adapter

    65W USB Type-C Adapter

  • USB PD Support

    Yes

  • Power Required for Charging (Min / Max, W)

    60 | 65

  • Dimension (WxDxH, mm)

    355.4 x 252.2 x 12.8 mm (13.99" x 9.93" x 0.50")

  • Weight (kg)

    1.69 kg (3.73 lbs)

  • Ambient Light Sensor, Accelerometer Sensor, Gyro Sensor

  • SmartThings Support

    Yes

Reviews

Galaxy Book5 Pro 360 (16", Core Ultra 7, 16GB)

3.6

Recommended by 60% of customers.

Write a review

The Overall Rating and the average star scores are made up of incentivised and non-incentivised reviews; as well as in store product demonstrations.

5 stars 54%
4 stars 8%
3 stars 5%
2 stars 10%
1 stars 23%
Features 3.6
Performance 3.3
Design 3.4
Value 3.0
AI review summary
  • The Samsung Galaxy Book5 Pro 360 laptop offers impressive performance, fast processing, and excellent battery life.
  • The high-resolution AMOLED display, 360-degree hinge, and touchscreen functionality with S Pen support are key strengths.
  • Some users have reported issues with the screen, including spontaneous cracking and poor palm rejection on the touchpad.
  • A few reviewers found the sound quality lacking and the overall performance to be mediocre at times.
  • Prospective buyers should carefully consider the product's features and potential drawbacks based on their specific needs.
AI-generated from customer ratings & reviews, and may include incentivized reviews.

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24 Reviews

Misbahuddin
2 (9,999)

2026-06-25

Huddersfield UK

PC Storage : 1TB | Colour : Grey
2 (9,999)
I purchased Galaxy Book 5 Pro 360 on 23rd April 2026. Just after one and a half month use the laptop screen has got cracks on left corner. Unfortunately I did not added Samsung Care option during the purchase as the Laptop was already very high priced. I don't understand how it has got the cracks the only thing I remember is I picked up closed lid Laptop with One hand from one side to the table to other. I am highly dissapointed with Samsung product quality considering the Laptop is of premium price. It has tarnished my image for Samsung as I have purchased many of its ecosystem products. I cannot easily afford the Laptop screen replacement as I know it would be very costly.
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Features

3 (9,999)

Performance

3 (9,999)

Design

2 (9,999)

Value

2 (9,999)
Response from Samsung:
2026-06-28

CX

We’re so sorry to read about your experience with your Galaxy Book5 Pro, especially with the cracked screen on the left corner after just a month and a half of use. We would recommend getting in touch with us directly, so we can look into this further and provide the support you need. You’ll find our contact details and operating hours via the link below: http://www.samsung.com/uk/support/contact/ We value your feedback, as it helps us improve our services for our valued customers, and we hope to resolve this for you as quickly as possible. ^HB at Samsung Support

Bhavin13
5 (9,999)

2025-06-04

London, United Kingdom

PC Storage : 1TB | Colour : Grey
5 (9,999)
1. AMOLED Display 2. High Resolution (3K - 2880x1800) 3. Touchscreen + 360° Hinge 4. Color Accuracy 5. High Brightness + HDR
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-06-05

CX

It makes us proud and happy to see that you have given the Galaxy Book5 Pro 360 five full stars, Bhavin! This premium product brings your artistic vision to life on its breathtaking Dynamic AMOLED 2X touchscreen display, which will also impress you every moment with crisp details in high resolution, bright and vivid colours, and smooth scrolling. Keep enjoying! ^CL at Samsung Support

john215226
5 (9,999)

2025-09-04

Hull, East Yorkshire, England

PC Storage : 1TB | Colour : Grey
5 (9,999)
Great laptop, so fast at loading up and changing pages, screen colours are so vivid, and loads of memory. Good size, so light in weight, love the size of the screen. I like being able to connect my mobile so easy to it. I am so happy with it, the best laptop i have ever had.
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-09-10

CX

We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks, John! ^EW at Samsung Support

Husainaj
1 (9,999)

2025-08-29

Pune, India

PC Storage : 1TB | Colour : Grey
1 (9,999)
Purchased on 15th Aug 2025 Screen broke on 25th Aug 2025 Touch Screen Broken in 10 days - cannot describe how shocked I am. after closing the laptop, it was a normal pickup from desk by 2 hands nothing else and nothing in middle of the screen which can break the screen. 20+ years working - after using top models from other vendor products top touch screen laptops with very high specifications in the market. I ordered this laptop for the first time to complete my Samsung echo system. laptop is thin and very good in looks but screen glass quality is bad or screen is touching the metal of keyboard area. defect in design. support is saying to have purchased Care+ within 3 days to cover this not it cannot be covered. 15 days and screen breaks really unacceptable for such an expensive laptop.
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Features

5 (9,999)

Performance

2 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-08-30

CX

We are disheartened to see your Galaxy Book5 Pro 360 has endured damage. Our products are built to last, and with the impressive 16.0" WQXGA+ AMOLED Anti-reflective display, you'll get the ultimate viewing experience! We know our engineers will determine the cause of the issue, and get this working to perfection again. You can get Samsung Care+ within 6 months of purchase to buy a policy, however, you won't be able to get this covered on it as you are yet to purchase the policy. We'd recommend contacting our Support Teams for further assistance regarding this. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

GmanL75
1 (9,999)

2026-02-13

West Sussex, UK

PC Storage : 1TB | Colour : Grey
1 (9,999)
My advice: don't buy. Like many others here - my screen cracked spontaneously, quite literally in front of my eyes and out of nowhere. It's never been dropped, had pressure put on it, and has barely left my desk. Never had so much as a scratch in over 20 laptops. This is a design or manufacturing fault. How Samsung can claim that they "don't know of any issues with the screens" is comical as there are literally thousands of postings on the internet about this with the current models, and most of the previous models, of Galaxy Book. The crack appeared in front of my eyes as I was typing on the laptop, with it on my desk. A large vertical crack, then this spread to several others and lots of smaller ones. Performance-wise - mediocre, takes ages to wake from sleep, poor palm rejection and inaccurate trackpad (I've had 3 so it's not just this specific one). Samsung - take note of this. I have always been a huge Samsung fan, and own the Galaxy S25 Ultra, Tab S9, Watch 8, Buds3 Pro, and was about to buy a Tab S11 Ultra which I have paused on. Either fix my laptop for free, or like others, you have lost me as a customer forever as this is just not acceptable.
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Features

4 (9,999)

Performance

2 (9,999)

Design

2 (9,999)

Value

1 (9,999)
Response from Samsung:
2026-02-14

CX

We are disheartened to see you are facing issues with your Galaxy Book5 Pro. This is not what we expect to happen, and we can assure you that all of our products are built to last, and the materials are of high standard! Our engineers will do a thorough check of your device and if they find the issue is due to physical damage that voids your warranty, then any repairs will be chargeable, and this is in line with the Terms and Conditions of your warranty agreement. Your loyalty to us means the world to us, and we can assure you that we'll continue to impress you for years to come, and we'd hate to see you part ways with us. Therefore, please reach out to our Support Teams who can look further into this for you. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

Bryn15o2
1 (9,999)

2025-12-15

North east

PC Storage : 1TB | Colour : Grey
1 (9,999)
Cracked Screen Spontaneous cracked screen, as noted by other users. Not covered under warranty but will be covered by the consumer rights act. You can't argue it's not a manufacturer design flaw with so many reviews saying the same thing. Also many Facebook pages about the same thing. Fix my screen FOC...... and maybe we'll sort it but until then all my Samsung goods are going in the bin. That's the phone, tv, watch and laptop
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Features

5 (9,999)

Performance

5 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-12-16

CX

We are sorry to see you are having issues with the display on your Book5 Pro, Bryn. We are not aware of any issues with the display on the Book5 Pro, and can guarantee that it is made with high standard materials, and the 16.0" WQXGA+ AMOLED display will wow you for years to come! If you have endured any physical damage, then this will void your warranty and any repairs will be chargeable. This is line with the Terms and Conditions of the warranty agreement. Our engineers will thoroughly investigate this, and will give you the outcome to get your laptop back working to perfection. We recommend reaching out to our Support Teams who will be on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

pa2026
1 (9,999)

2026-04-15

South Wales

PC Storage : 512 GB | Colour : Grey
1 (9,999)
After years of using Samsung devices its time to find a new supplier, The screen is so delicate is defys use. I'm yet another one who has a suffered from a cracked screen with no damage to the laptop what so ever. Customer service are absolutely no help, and just copy and paste responses as below: (Apparently, they can confirm its no fault of their product from a photo) Thank you for attaching the photo of your laptop's screen. Upon validating the fault on your device there is a physical stress on the screen which caused the screen to be damaged, thus this will void the current warranty of your device for this specific repair and charges will apply. Please be advise that under the warranty policy of Samsung any dents, crack, liquid spill to your device will fall under category of damage and will not be covered by the manufacturing warranty. Physical stress means any external pressure, force, or bending applied to the display that causes damage. Laptop screens are thin and fragile, so even small pressure in the wrong spot can create cracks, especially hairline cracks
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Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2026-04-18

Samsung

We appreciate you taking the time to explain your experience with the Galaxy Book5 Pro, and we understand how important it is to have a device you can rely on every day, Pa. We also acknowledge that you’ve already been in touch with our Support Teams, who identified signs of physical stress to the display. While this type of issue isn’t covered under the manufacturer’s warranty for repair, we would still recommend proceeding with having your product repaired by our trained engineers, who will restore your laptop to its original condition. If you’d like to proceed, our Samsung Support Teams will be happy to guide you through the next steps and discuss the available options. Our contact details and opening times can be found here: https://www.samsung.com/uk/support/contact/ You can also book a repair directly with one of our authorised service centres here: https://www.samsung.com/uk/support/repair/ We’d also like to reassure you that all Samsung IT products, including this model, undergo extensive quality testing for durability, reliability and performance before reaching our customers. Your feedback as a long‑standing Samsung customer has been shared accordingly. We hope to have the opportunity to support you further and to continue being part of your Samsung experience. ^CL at Samsung Support

DMin
1 (9,999)

2025-10-31

London

PC Storage : 512 GB | Colour : Grey
1 (9,999)
I’ve been using the Samsung Galaxy Book Ultra 4 for about 10 months. While the overall performance is good- fast and smooth, but I wouldn’t recommend buying it. The main issue is the extremely fragile screen. Mine cracked just from a light touch, and after checking Samsung’s forums, I found many others reporting the same problem. Despite being under warranty, Samsung customer service refused to recognise it as a manufacturing fault, even though it clearly seems to be a common issue. Another downside is the charger, which is unnecessarily large and bulky for a modern ultrabook. Overall, it’s a powerful laptop held back by poor build quality and unhelpful support- not worth the premium price.
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Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2026-04-29

Samsung

We’re disheartened to hear that the Galaxy Book5 Pro didn’t meet your expectations in terms of design and durability. If you still need support, please don’t hesitate to get in touch. Our full contact details and opening times can be found here: https://www.samsung.com/uk/support/contact/ We’d also like to reassure you that all our laptops are quality checked to ensure they meet our high standards of quality and durability. ^CL at Samsung Support

Dharm
1 (9,999)

2024-11-29

Berkshire

PC Storage : 512 GB | Colour : Grey
1 (9,999)
Screen cracked with normal use after 6weeks. This is not covered by warrenty and Samsung want payment for a repair. There are many many similar complaints on the web, Samsung seem to filter this off reviews on this site. Samsung warranties are useless I had similar issue with a phone, will never buy another Samsung product again. To reiterate, the product has been used 3 times, after it was bought 6 weeks ago, screen cracked.
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Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2024-12-02

CX

Thank you for taking the time to review the Galaxy Book5 Pro 360. We take pride in creating products that match the expectations of our customers, and we regret to see this has not been the case for you on this occasion. Physical damage is not covered by warranty and any repair will be chargeable. We encourage you to liaise with our Customer Support. We have a whole host of different options to get in touch, you can see them all (as well as their associated operating hours) on our Contact Us page: https://spr.ly/6424tQiIe ^CH at Samsung Support

Kg87
2 (9,999)

2025-04-10

Scotland

PC Storage : 1TB | Colour : Grey
2 (9,999)
I don’t love this laptop. Constant issues with display. The performance lags. Thought the mouse was at fault but it’s the overall laptop. I really thought this would be a good laptop. Technical support just want to reboot. Take it back please and give me a working Samsung laptop
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Features

2 (9,999)

Performance

1 (9,999)

Design

3 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-04-12

CX

We are disheartened to read that you are not happy with your Galaxy Book5 Pro 360 because you have been experiencing constant issues with the display, with the performance also not meeting your expectations overall. It is also our understanding that you have already contacted our Support Teams about this, although you didn't find the guidance provided very useful. We appreciate that this situation is not ideal, and please don't hesitate to reach out to our IT specialists, who will be ready to offer you further assistance with getting the best experience out of this smart and powerful laptop. You can contact them at 0333 000 0333, Mon-Fri | 8am to 8pm, Sat-Sun | 9am to 6pm or on Live Chat here: https://bit.ly/SamsungUK-Support ^CL at Samsung Support

CHEESEYBRAIN
5 (9,999)

2026-05-04

53 galingale view Newcastle-under-lyme, 53

PC Storage : 1TB | Colour : Grey
5 (9,999)
Ive had it for UNI and work and it runs ARC GIS pro and football manager decently and can handle most work based tasks flawlessly. Its not a gaming laptop its a very light portable workstation with an amazing display.
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Response from Samsung:
2026-05-05

Samsung

We are delighted to see you are loving your spectacular Galaxy Book5 Pro! Thanks to the powerful Intel® Core™ Ultra processor, you'll get the best performance possible, and with the striking 16" Dynamic AMOLED 2X display, everything will come to life, and the lightweight design will enable you to take this around easier than ever before! ^LB at Samsung Support

Hmakhan
1 (9,999)

2025-03-12

Bedford

PC Storage : 1TB | Colour : Grey
1 (9,999)
Not good as what I paid Cursor response gets delayed Battery is bad!!
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Features

1 (9,999)

Performance

2 (9,999)

Design

3 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-03-13

CX

We regret seeing that you're not getting the performance levels that you were expecting from your Book5 Pro 360. We recommend speaking to our Customer Support team so that they can look into this with you, and go through all available solutions. You can find details for the different ways to contact them, plus their opening times, by following this link: https://bit.ly/HelpandContact ^DB at Samsung Support

Dogmatic50
4 (9,999)

2025-03-12

London

PC Storage : 1TB | Colour : Grey
4 (9,999)
The battery life is not all its made out to be but very usable. I think the battery life is calculated on the very lowest CPU settings with the screen brighness as low as possible. Connectivity is great. Machine of this price could do with a SIM slot or e-sim capability. Design is good and the machine is generally quite robust. Perfomance is not as quick as I expected. The changing of the screen orientation when you chnage use of the machine is very cluncky and unreliable. The 2 in 1 features make the machine very versatile. Great screen resolution.

Features

5 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Response from Samsung:
2025-03-19

CX

Thank you for taking the time to share with us this in-depth review about your amazing Galaxy Book5 Pro 360. We are pleased to read that you find the battery of this laptop very usable, and that you are also impressed by its excellent connectivity, compact design and clear display, as well as its 2-in-1 feature. We also appreciate that you wished this laptop to support a SIM or eSIM, as well as for the performance and changing of screen orientation to be more reliable. Please don't hesitate to get in touch with our IT specialists, who will be more than happy to assist you with getting the best experience out of it. You can contact them at 0333 000 0333, Mon-Fri | 8am to 8pm Sat-Sun | 9am to 6pm or on Live Chat here: https://bit.ly/SamsungUKSupport ^CL at Samsung Support

Anonymous
5 (9,999)

2025-06-04

PC Storage : 1TB | Colour : Grey
5 (9,999)
Great display memory convertibility processor and performance

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Tony_from_Surrey
5 (9,999)

2025-03-12

Surrey

PC Storage : 512 GB | Colour : Grey
5 (9,999)
The Galaxy Book5 Pro 360 has an outstanding screen, solid construction, excellent backlit keyboard and performs consistently well. Battery life is good. Thanks to the Ultra 7 processor the laptop runs noticeably cooler than our previous laptops. Wi Fi connectivity has been rock solid. We have not used the 360 functionality but in laptop mode the hinges have been rigid enough to ensure the screen does not wobble at all in use. The S Pen works well with the touchscreen. All-in-all, this is the best Windows laptop we have owned.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-03-25

CX

We are over the moon to see you are loving your Galaxy Book5 Pro 360, Tony! With the joint powers of the Intel® Core™ Ultra 7 Processor and the impressive 76Wh battery, you will get hours of fun! Wi-Fi 7 will give you the ultimate connectivity. The insane 2-in-1 convertible design will give you more freedom to do those specific tasks and take your productivity to new heights! Not only this, with the S Pen your creativity will wow everyone you meet! ^LB at Samsung Support

bruce wayne33
5 (9,999)

2025-10-22

PC Storage : 1TB | Colour : Grey
5 (9,999)
fantastic laptop , every thing is refined to a high standard , fast and reliable and great battery life, fantastic screen , quite as a mouse and best purchase of 2025 , having 360 touch screen screen is a very very nice touch

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-10-23

Samsung

We're thrilled to hear that you're enjoying your Galaxy Book5 Pro 360, Bruce. The premium design is so sleek and stylish. The performance is strong for all of your tasks and workloads, whilst the battery is one of the laptop's most impressive features, delivering excellent longevity. The display brings you vibrant and accurate colours, deep blacks, and a smooth refresh rate. Meanwhile, the 360-degree hinge allows the display to be folded completely back, transforming the laptop into a tablet! Many thanks for taking the time to write your five star review. Your feedback means the world to us!^EW at Samsung Support

Rahulffc
2 (9,999)

2025-03-14

London

PC Storage : 512 GB | Colour : Grey
2 (9,999)
Key board is badly designed and difficult to type as not centred

Features

3 (9,999)

Performance

4 (9,999)

Design

2 (9,999)

Value

3 (9,999)
Response from Samsung:
2025-03-14

CX

Thank you for your feedback, Rahul, although we do regret seeing that you've not been getting everything that you were hoping for from the design of your Galaxy Book5 Pro 360. We're happy to take on board your feedback, so that we can keep on providing our customers with everything that they'd want. ^DB at Samsung Support

Gul45
5 (9,999)

2025-03-27

Leyton, london

PC Storage : 1TB | Colour : Grey
5 (9,999)
I would recommend others for its style slim and performance

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-04-05

CX

It's fantastic to see that you're loving your Book5 Pro 360, and that you'd be happy to recommend it to others. It's slim enough so that you can carry it around wherever you need it, and the AI charged processor will keep everything running flawlessly. ^DB at Samsung Support

Ely boy
4 (9,999)

2025-11-09

PC Storage : 512 GB | Colour : Grey
4 (9,999)
I love Samsung products and almost everything from Samsung but their laptops are not making it to the top 10. The PC is great- I must say that, but it have to be within the top 10 in the world. Please I want to be in the Galaxy ecosystem but the laptop is not making my ecosystem strong, I think they should work on their laptops as their phones are

Features

5 (9,999)

Performance

3 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-11-09

CX

Thanks for taking the time to share your review, Ely! We're so pleased to hear that you're enjoying your Galaxy Book5 Pro 360 overall. The Galaxy Ecosystem enables connected experiences between Galaxy devices, and your laptop is compatible with this. You can find out more right here: https://www.samsung.com/uk/mobile/connected-experience/ The above link will help answer any questions you have regarding using the Ecosystem. We're super excited for you to try out the effortless connectivity modes! ^EW at Samsung Support

SphereGaming
1 (9,999)

2024-10-07

PC Storage : 512 GB | Colour : Grey
1 (9,999)
Any features on the laptop that include galaxy are unreliable. This include buds auto switching. This also has minimal upgrade from the last model and no faster charging.

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2024-10-15

CX

Thank you for taking the time to review the Galaxy Book5 Pro 360. We strive to make devices that meet the demands of our customers and improve upon past iterations, we regret to see this has not been the case on this occasion for you. The Galaxy Book5 Pro 360 comes equipped with an Intel Core Ultra 7 processor and Intel Arc GPU over the previous models Snapdragon X Elite processor and Qualcomm Adreno GPU. More than 2x larger than before, the 38mm Big woofers on Galaxy Book5 Pro 360 amplify low frequency sounds to deliver deep, rich bass for an immersive soundscape. With regards to your Galaxy Buds auto switching, we'd love to get to the bottom of this for you. Contact details and opening times for technical support can be found through the following link: https://spr.ly/6421qMxh1 ^CH at Samsung Support

EricD
3 (9,999)

2026-03-09

Harborne

PC Storage : 512 GB | Colour : Grey
3 (9,999)
The product seems brilliant, but I've spent well over ninety minutes online trying to find and download the manual and trying to register the thing, eventually having spend a quarter of an hour on the phone. I did eventually find the manual - it took even longer, as finding the model number wasn't easy. Such data is not on the machine but on a tiny print non-detachable label on the side of the lid ... and which of the many strings is the model "number" isn't obvious. I've copied all the relevant stuff on the label into an email to myself for future use. Serial number too, which was hard to read even with a magnifying lens; the fourteen character string has over 38 thousand million permutations, ignoring changes of order. That's four or five times the human population of Earth. Anyway, I've now downloaded the manual (not easy either) as it's not in a standard format. But I still can't find how to register the new computer. After a good while on the web site I tried Google, phew: several possibilities from Samsung. From accessing a registration website, it took five minutes to get to the form. And start by having to enter the serial number - invalid!!! Back to the magnifying glass.... I hadn't made a mistake. So now I have to Contact Samsung... Has to be a non-free phone call ... adverts, taking ages, and at least three choice menus to get through - 3 minutes; phone eventually rang and was ignored. Trying again - eventually it turned out that the serial number on the label is missing a final X. Registration was then dead easy - but didn't need any personal details or the date of purchase. So will it work if I need it??? Beautiful machine - as it should be for over £1500. But I'll never feel the same about Samsung again .... Now to start studying the user guide!

Features

3 (9,999)

Performance

3 (9,999)

Design

3 (9,999)

Value

3 (9,999)
Response from Samsung:
2026-03-10

CX

While it's great to see that you are thoroughly enjoying the Galaxy Book5 Pro 360, Eric, it's a shame that you have faced issues with support. The manual for every device can be found on the product page on our website, in the 'Support' section, directly underneath the 'Reviews' section. Here's a handy link, should you need it: https://downloadcenter.samsung.com/content/UM/202603/20260303103725592/96xQHA_Win11_UG_ENG_Rev.3.0_260223.pdf If you require the full model number and are having difficulty reading the sticker on the device, we would recommend checking your receipt, as it will be listed there. Great idea to copy this and the serial number into an email for yourself, should you need it later. We're sorry to see that you had trouble getting through to our Support Teams. As we have just released a new range of devices, we are experiencing high levels of contact, which is causing longer queue times. We apologise for any inconvenience this causes, and can assure you that we are still here to help, it just may take longer than expected to speak with us. Registering your product is done with your Samsung Account, so it is tied to you. Our standard warranty doesn't need to be registered for, as it is applied automatically, so please rest assured that this will not impact the support you receive. Thank you for sharing your feedback with us, we will use it to inform the continuous improvement of our services. With further usage, we're sure that your wonderful new Galaxy Book will earn five full stars. ^SK at Samsung Support

Borozulu
4 (9,999)

2025-10-08

Stockton-on-Tees

PC Storage : 1TB | Colour : Grey
4 (9,999)
Great device easily switch between modes. performance wise is ok considering the formfactor

Features

4 (9,999)

Performance

3 (9,999)

Design

4 (9,999)

Value

3 (9,999)
Response from Samsung:
2025-10-08

CX

We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^LB at Samsung Support

Bart2010
5 (9,999)

2025-10-10

Bristol

PC Storage : 1TB | Colour : Grey
5 (9,999)
Fast laptop, nice and thin. Display is superb and great for photo editing

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-10-11

CX

We love reading that we’ve given you that five-star feeling. Keep enjoying! ^KF at Samsung Support

UKTOM
5 (9,999)

2025-08-11

Liverpool

PC Storage : 1TB | Colour : Grey
5 (9,999)
Excellent & good performance, highly recommended laptop.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Response from Samsung:
2026-04-30

Samsung

Thank you for the positive feedback! ^CL at Samsung Support

User manual & Downloads

User Manual(Windows 11)

ver 3.0 | 1.12 MB

03.03.2026

ENGLISH

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